Contact

Get in touch

Questions before you sign up, or need a hand with something? We aim to answer every email within one business day.

Email us

The fastest way to reach us. Tell us your business name and what you're stuck on.

Monday to Friday, 9am to 5pm Sydney time. Emails outside those hours are answered the next business day.

Use the support section inside your account. It arrives with your account details attached, which makes it quicker to sort out.

Do I need a credit card to trial it?: No. Fourteen days, no card, and no automatic charge at the end. If you do nothing, it simply stops.
Do I need a Google Business Profile?: Yes, for Google reviews. If you don't have one yet it's free and takes about ten minutes to set up — email us and we'll point you in the right direction.
Can I cancel anytime?: Yes. No lock-in contract and no exit fee.
Will emails come from Pardale or from my business?: Your business. Emails show your business name, logo and colours, and replies go to your email address. They are sent through Pardale, so the sender reads "Your business via Pardale" and the footer says they were sent using Pardale.
What if a customer asks not to be contacted?: Every request has an unsubscribe link, and you can tag any customer as do-not-ask. Tagged customers are never sent a request or a reminder.

Fourteen days free. Cancel anytime.